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Infinite Sweeps

Posted Aug 12th (2015) @ 9:00:22 AM #1

CarolLB

Join Date: 6/10/2014
Posts: 116

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I have not received the daily newsletter for several days. I do not see anything on the log since August 9. What's happening?

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Posted Aug 12th (2015) @ 9:45:25 AM #2

InfiniteSteve

Join Date: 3/1/2010
Posts: 104325

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Hi Carol!

I'm sorry for the inconvenience!

It looks like your @Cox.net email address has been sending many soft errors.

This could be from receiving too much email to your @Cox.net account, our email server has been soft blocked by @cox.net or many other reasons.

I have just reset your soft bounces and you should start receiving the newsletter again.

We currently have a solution being worked on to prevent issues like this from happening in the future.

Please let me know if you receive everything like normal tomorrow.

Have a great day!!!

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